Privacy Policy

Introduction

forgee path ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our financial education services, visit our website, or communicate with us.

This policy complies with the Personal Data Protection Act 2010 (PDPA) of Malaysia and applies to all individuals who interact with our services within Malaysia.

Information We Collect

Personal Information You Provide

When you enroll in our programs or contact us, we collect information including your name, email address, phone number, and mailing address. During program enrollment, we also collect information about your educational background and learning objectives to better tailor our services.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

Program Participation Information

During program delivery, we collect information about your participation, progress, and deliverables created. This information helps us improve our educational offerings and provide appropriate support.

How We Use Your Information

We use the information we collect for the following purposes:

• Delivering financial education services and program content
• Communicating with you about your enrollment, session schedules, and program updates
• Providing individual consultations and educational support
• Processing payments and maintaining financial records
• Improving our curriculum and teaching methodologies
• Responding to inquiries and providing customer service
• Sending occasional educational resources or program announcements (with your consent)
• Complying with legal obligations and regulatory requirements

Legal Basis for Processing

Under the PDPA, we process your personal data based on the following legal grounds:

• Consent: You have provided explicit consent for us to process your personal information for specific purposes
• Contract Performance: Processing is necessary to fulfill our contractual obligations in delivering educational services
• Legitimate Interests: Processing serves our legitimate business interests while respecting your privacy rights
• Legal Compliance: Processing is required to comply with Malaysian laws and regulations

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your program enrollment plus seven years for financial and tax records. Program participation records are maintained for three years to support alumni inquiries and program improvement initiatives.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist with payment processing, email communications, or website hosting, under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice provided to affected individuals

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure server infrastructure, access controls limiting employee access to personal data, regular security assessments, and secure backup procedures.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. We use the following types of cookies:

• Essential Cookies: Required for website functionality (always active)
• Analytics Cookies: Help us understand how visitors use our website
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through our Cookie Policy page or your browser settings.

Your Privacy Rights

Under the PDPA, you have the following rights regarding your personal information:

• Right to Access: Request copies of your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time
• Right to Limit Processing: Request restriction of certain processing activities
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing based on legitimate interests

To exercise these rights, contact us at [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are designed for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated via email to enrolled participants and posted on our website. The "Last Updated" date at the top of this policy indicates when the most recent changes were made.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Supervisory Authority

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Personal Data Protection Department of Malaysia.